Returns & Exchanges
At Sugar Bunny Shop, we want you to love your sweet new arrivals, but we understand if a piece isn't the perfect fit for your collection. We offer returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all labels are intact and the product is in its original, brand-new condition.
- 3.Print and Ship
Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
