Frequently Asked Questions
Everything you need to know about shopping with Sugar Bunny Shop
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic US, while international orders may take 2-4 weeks depending on customs processing.
What is your return policy for apparel?
We accept returns on unworn and unwashed items with original tags attached within 30 days of delivery. Please note that sale items and intimate apparel are final sale.
How do I know which size to choose?
Each product page features a detailed size chart. Since we carry a variety of styles, we recommend measuring a similar garment you own to compare against our specifications for the best fit.
Do you offer international shipping?
Yes, we ship to most countries worldwide! Shipping rates and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my Sugar Bunny Shop items?
To keep your clothes looking new, we recommend washing in cold water on a gentle cycle and hanging to dry. Always check the specific care label inside each garment for detailed instructions.
Can I change or cancel my order after it has been placed?
We process orders quickly to get them to you as fast as possible. You can request a change or cancellation within 1 hour of purchase by contacting our support team.